This policy is for items purchased from this website. If you want to return or exchange something purchased from eBay or Amazon, please refer to that website for return details or contact us directly at firstname.lastname@example.org
All of our products offer a 14-day return which means there is no risk involved with any purchase. You may return any item within 14 days of receipt for replacement, or for a full refund. Many items we sell are one-of-a-kind so please get in touch with us to discuss a replacement with a similar item when possible.
To return or exchange an item follow these steps to return your order:
Contact us at email@example.com and tell us why you are returning the product and indicate whether you would like a replacement or a refund.
Pack your return securely, in the original package if possible, and include your invoice.
Buyer pays the return postage and tracking. (If your are returning/exchanging a high dollar or one of a kind item we strongly recommend sending the item back to us with tracking and/or shipping insurance as we cannot accept responsibility for a package lost in transit.)
NOTE: We do not accept C.O.D. deliveries.
Based on our experience, it can take up to 10 days for the return to reach us. Once we receive it:
If you indicated that you want a refund, we will issue a refund through PayPal.
If you indicated that you want a replacement, we will ship your replacement item within 7 days of receipt of the return.
Items over $10 are all sent via USPS with tracking. Any item over $100 will be sent USPS with a signature confirmation. With signature confirmation you will need to make sure someone will be at the address to sign for the package
The shipping costs on this website are meant to cover these costs. If you are ordering several items, this website will automatically charge shipping for each item separately. Please contact us directly to see if we are able to have the shipping costs combined.