RETURN POLICY

This policy is for items purchased from this website. If you want to return or exchange something purchased from eBay or Amazon, please refer to that website for return details or contact us directly at info@bjstampsandcoins.com

 

All of our products offer a 14-day Buy-Back Guarantee, which means there is no risk involved with any purchase. You may return any item within 14 days of receipt for replacement, or for a full refund with no further obligation.

To return or exchange an item follow these steps to return your order:

  1. Contact us at info@bjstampsandcoins.com and tell us why you are returning the product and indicate whether you would like a replacement or a refund. 

  2. Pack your return securely, in the original package if possible, and include your invoice.

  3. Buyer pays the return postage and tracking. (If your are returning/exchanging a high dollar or one of a kind item we strongly recommend sending the item back to us with tracking and/or shipping insurance as we cannot accept responsibility for a package lost in transit.) 

  4. NOTE: We do not accept C.O.D. deliveries.


Based on our experience, it can take up to 10 days for the return to reach us. Once we receive it:

  • If you indicated that you want a refund, we will issue a refund through PayPal. Your credit card company may take up to 10 business days to post the refund to your account.

  • If you indicated that you want a replacement, we will ship your replacement item within 7 days of receipt of the return.

Contact Us

Located in Glendale, Arizona with the same owner since 1983. We are staffed by expert philatelic and numismatic professionals.  Feel free to contact us with your requests.

Telephone : 623-878-2080

Fax : 623-412-3456
Email : info@bjstampsandcoins.com

Get Social

 

Follow us on Facebook & Instagram and read reviews from our satisfied customers on Yelp.

  • Facebook Classic
  • Yelp! App Icon
  • Instagram
Business Hours

 

Monday CLOSED (By Appointment Only)

Tuesday - Friday: 9:00 am - 5:00 pm

Saturday: 9:00 am - 4:00 pm

Closed Sunday

Please note Arizona does not observe Daylight Saving Time (DST) from March through November each year.